Two data types
Database states and file contents are handled separately because they matter differently during recovery.
Services
Backup & Restore
Daily backups for reliable recovery.
Databases and files are backed up daily and retained for 31 days.
Database
Files
Customer server
Backup server
31days
Defined history
Retention is clearly defined so later-discovered issues can still be addressed.
Targeted restore
Before recovery, we clarify whether individual data or the full environment is affected.
Recovery
Restore with a clear sequence.
In an emergency, a traceable process matters: determine the scope, select the right state and verify the recovery.
Narrow down
We clarify timing, data scope and affected parts of the application.
Prepare
The appropriate backup state is selected and technically checked.
Verify
After restore, we check application, data and relevant services.
Review backup strategy
We tell you whether your current backup fits your operations.
Briefly describe application, data volume and criticality.